DELIVERIES

• Standard delivery Charge is £8.50+VAT to UK mainland. (Upto 20 kilos)
• Approximately 5 - 7 working days from confirmation of order
• You will be informed if any product is out of stock at our earliest convenience
• Deliveries will be by courier or Royal Mail
• Deliveries must be paid for prior to delivery

RETURNS

PRODUCTS PURCHASED IN-STORE

In addition to your legal rights:

Exchange or refund within 28 days of purchase, subject to the following conditions:

• providing it is returned in its original packaging & fit for re-sale
• Original till receipt required as proof of purchase
• Refunds will be given by the same method as your purchase
• If payment was made by debit/credit card, the same card must be used
• No refunds will be given for made to measure, cut or mixed products

We reserve the right to refuse an exchange or refund with or without a till receipt.

This does not affect your statutory rights.

PRODUCTS DELIVERED:

As above, plus:

• Refunds given, less any collection & re-stocking charges incurred by us
• You must inform us by email, telephone, or in writing of any items to be collected, and the reason why
• It is your responsibility to make sure items are packaged properly and insured against loss and damage before returning to us as we cannot accept responsibility for any of the above.
• We must be advised of any damages, wrong items, or short deliveries within 24 hours of delivery by telephone or email